Frequently Ask Questions

Have questions? Browse our FAQ for answers about shipping times, returns, payments, tracking orders, and product details. Quick help for all customers.

Essential Candle Care Tips for a Clean, Long-Lasting Burn

At Birmingham Candles, every candle is hand-poured with care, crafted for a clean, even burn and lasting fragrance. To help you get the most out of your candles, we’ve compiled essential care tips for enjoying them safely and beautifully.

Trim Your Wick Before Each Burn

Allow a Full Melt Pool

Keep Candles Away from Drafts

Safe Burning Guidelines

Maximize Your Candle’s Lifespan

Maintaining Your Candle’s Appearance